Return & Exchange Policy

Effective Date: December 12, 2025

At Noor Eadan Official, we are dedicated to ensuring your satisfaction with our products. If you find any reason to return or exchange your purchase, please review our policy below:

Exchanges

• Exchanges are accepted within 7 days of the purchase or delivery date.
• Items must be in original, unused condition, with tags and packaging intact.
• Exchange is subject to stock availability. If the requested item is unavailable, a refund will be issued instead.

Returns

• Returns are accepted within 3 days of the purchase or delivery date.
• Flat rate return shipping: Rs. 450 will be charged on all accepted returns.
• In addition to the return shipping charges, any COD handling fees and taxes paid by us on the parcel will also be deducted from the refund amount. A deduction of Rs. 350 will be applied to cover these COD-related charges.
• No restocking fee will be applied.
• Return for refund is only applicable if the article is faulty or damaged.
• Items must be in original condition — unworn, unwashed, and with all tags attached.
• Refunds will be issued to the original payment method.
• Original shipping charges are non-refundable.
• Refund processing may take a minimum of 7 working days after the returned item is received. In some cases, it may require an additional up to 3 working days depending on the inspection and verification process. All refunds will be issued only after a complete quality inspection of the returned article has been successfully completed.

Final Sale Items

• Items marked as final sale cannot be returned or exchanged.
• One specific collection is excluded from return eligibility and will be clearly labeled as "Final Sale" on the product page.
• Items purchased during sale events or using discount codes are also non-returnable.

How to Return or Exchange

• Contact us at info@nooreadanofficial.com or +92-308-2625577 to initiate the return or exchange.
• Repack the item securely in its original packaging, if possible.
• Include a copy of your original invoice or order confirmation in the parcel
• Send the parcel to:
  Railway Crossing Mehndi Mahala, Main Jhumara Road
  Near Attock Petrol Pump
  Faisalabad, 38000
• Once received and inspected, we'll process your exchange or refund within 7 business days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@nooreadanofficial.com or +92-308-2625577. We will offer an exchange only for the same or similar item. Refunds are not provided in these cases.